News from CEU
Current Cascade Training
**SPECIAL PROMOTIONAL OFFER: 10% DISCOUNT ON ALL BOOKINGS CONFIRMED BY END OF AUGUST FOR ANY OCTOBER COURSE**
Cascade is delighted to be able to offer an even wider range of affordable training opportunities, at new locations (including Bristol, Plymouth, Bridgwater and Yeovil – as well as Taunton and Exeter) for those working in the charity, social purpose, community business and associated sectors.
Local & affordable training from Cascade –
September 2010:
Leadership and Building Effective Teams (Newquay)
Date: Tuesday 7th September With: Adrian Richfield Cost: £129
This workshop is designed for team leaders and managers who want to take time out to think about their leadership style and how to get the best results from team working. Delegates will learn how to maximise effective working relationships with their staff. We will discuss the difficulties of moving into the role of team leader and explore team dynamics, supervisory and leadership styles and how to manage 'awkward' people in a team. We will also explore the reasons why some teams achieve outstanding results while others struggle – and what to do about it! This practical workshop will give you the opportunity to practice dealing with team situations and learn techniques to help you feel more confident in your role and your relationships with colleagues.
The workshop will cover:
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The importance of team roles and the leader
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The four-stage model of team development
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Motivating the team and creating a team spirit
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Bringing a new team together quickly and easily to achieve results
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Resolving conflicts
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Building trust, mutual support and respect
Adrian Richfield is an established and successful trainer and consultant with over twenty years experience of course design and delivery for major UK clients. He has particular expertise in working with clients in the fields of education, healthcare and voluntary and social enterprises. He is actively involved in the management of a supported housing charity in Devon, and therefore has up-to-date knowledge of the specific stresses and strains of management within the voluntary sector! As a trainer, he focuses on people management and motivational topics. He has a determined ‘attention to detail’ approach to ensure achievement of focused learning outcomes for all participants. His training goal is to support delegates to identify new and better ways of working and give them the confidence to implement their learning on return to the workplace.
- The course will run from 9.30am – 4.30pm at: The Cliffdene Hotel, 12-14 Narrow Cliff, Newquay TR7 2PJ. Map and directions will be sent to delegates.
- A sandwich lunch and certificates confirming course completion will be provided.
- The cost of 3 bookings made at the same time by the same organisation, is discounted by 10%.
A Practical Approach to Fundraising: maximise your success and explore new income streams
– Tuesday 14th Sept (Taunton)
This course delivers essential knowledge and skills for those new to fundraising, but will also appeal to more experienced fundraisers, who are looking for fresh ideas, and to managers and trustees who have an overall responsibility for maximising income and need a good understanding of fundraising. As well as learning about the basic principles of fundraising, participants will gain a greater understanding of the different sources of funding available - and knowledge of how to best ‘tap’ them. Those who book onto the course will receive a pre-course questionnaire asking them which areas of fundraising they would like to explore in more depth.
‘Managing Lone Workers’ – Thursday 16th Sept (Sparkford, Yeovil) With: Gillian Jeffery Cost: £129
This workshop is aimed at managers and team leaders with responsibility for staff who work on their own - whether in community outreach or home-based roles. Lone working presents particular challenges, both for the staff and for the managers who are responsible for their performance. The particular focus of this workshop will be on strategies to support the morale of lone workers and deal with issues of isolation and demotivation. We will discuss systems and procedures that will assist managers and team leaders to look after lone workers more effectively. We will also explore the particular difficulties of identifying and managing poor performance. By the end of the day you will have a better understanding of the difficulties faced by your lone workers and take away strategies for supporting good performance.
The workshop will address the following topics:
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Understand the benefits and difficulties of lone working
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Learn how to deal with common problems - low morale, loneliness, below par performance
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Understand the importance of embedding good communications
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Develop procedures in the workplace that will highlight both strengths & weaknesses
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Learn how to develop tools to prevent poor performance
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Focus on how to develop the strengths of your lone worker.
Gillian Jeffery has worked in a variety of capacities in the statutory and voluntary sector. In the last twenty years she has worked for both Hampshire and Somerset Probation services and has been a senior manager overseeing several housing projects. Gillian has been designing and delivering training and consultancy in the Social Purpose sector for several years, specialising in workshops which focus on recruitment, staff development and performance management. Her objective is to enable managers and team leaders to identify and implement good practice and to confront and deal with obstacles to good practice in the workplace. As an artist is able to bring a unique approach to her training, using her illustrations to demonstrate and support the training aims
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‘Managing Staff – the essentials!’ - Tuesday 21 September (Taunton)
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What is the manager’s job, in relation to managing staff and teams?
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Looking at the relevant paperwork – staff handbook, policies, job descriptions
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Why supervision is an essential tool in managing performance
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Development structures and how they aid motivation, morale and enhance skills
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Performance problems - procedures for dealing with absences and disciplinary issues
This workshop is a practical introduction to management responsibilities for new team leaders and managers - also a useful refresher for experienced managers, who want to ‘revisit’ the systems they use to manage their staff. In this course, we analyse the policies and procedures which effective managers need to understand and implement in order to make the management job easier! We will explore supervisory responsibilities from induction stage onwards, focusing on how to handle systems for supervision, performance and staff development. You will have an opportunity to consider the wide-ranging responsibilities of the management role and ask the tricky questions in the confidential atmosphere of the training room, without fear of repercussions!
Gillian Jeffery has worked in a variety of capacities in the statutory and voluntary sector. In the last twenty years she has worked for both Hampshire and Somerset probation services and has been a senior manager overseeing several housing projects. Gillian has been designing and delivering training and consultancy in the Social Purpose sector for several years, specialising in workshops which focus on recruitment, staff development and performance management. Her objective is to enable managers and team leaders to identify and implement good practice and to confront and deal with obstacles to good practice in the workplace. As an artist, Gill is able to bring a unique approach to her training, using her illustrations to demonstrate and support the training aims.
Financial Management Demystified – Tuesday 28th September (Sparkford, Yeovil)
Trainer: David Hancock Cost: £129
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Financial Management – what is it and why do we need it?
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Understanding the language
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The difference between Income & Expenditure and Receipts & Payments
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Balance Sheets
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Preparing and using budgets and cash flow forecasts
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Basic Management Accounts
This course is designed principally for non-accountants in the Voluntary & Community Sector to help them understand the key elements of Financial Management. As the title implies, it will not be technical and requires delegates to have limited or no knowledge of the subject.
It should be particularly helpful to those who need to understand the finances of their organisation but feel daunted by the sheer weight of detail and jargon surrounding financial information and reporting requirements.
If nothing else it will give delegates an opportunity to ask basic questions which they can sometimes be reluctant to ask in front of apparently better informed colleagues.
Trainer David Hancock spent over 30 years with Lloyds Bank including appointments working as PA to its Chief Executive and in management development training. Most recently he was Regional Commercial Director for the South West. Since 1995 he has undertaken consultancy and non-executive work in the private and voluntary sectors and for 9 years he has acted as Regional Co-ordinator for Charity Bank in this region. He is currently Chairman and Treasurer of a number of local charities. David runs Strategic Planning, Organisational Development and Financial Management programmes for Cascade and undertakes a range of in-house facilitation work with Boards of Trustees and Senior Management.
This course is designed principally for non-accountants in the Voluntary & Community Sector to help them understand the key elements of Financial Management. As the title implies, it will not be technical and requires delegates to have limited or no knowledge of the subject. It should be particularly helpful to those who need to understand the finances of their organisation but feel daunted by the sheer weight of detail and jargon surrounding financial information and reporting requirements. If nothing else it will give delegates an opportunity to ask basic questions which they can sometimes be reluctant to ask in front of apparently better informed colleagues.
October 2010:
An Introduction to Project Management - Tuesday 5th October (Taunton)
This course is an introduction to the principles and practice of project management. It is suitable for all managers or project team members who need to know the practical basics of initiating, managing and evaluating the performance of small to medium sized projects. To successfully plan, manage and close a project is something that all managers, regardless of position or role, should be skilled in and feel confident about. At the end of this course you will:
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Be able to use and apply the principles of project management in a practical way
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Understand the role of project manager and typical project terminology
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Understand the key factors critical to effective project planning and implementation
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Know the main causes of project failures and how to prevent projects from failing
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Be able to get the best from teams, partners and others involved in the project
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Have the knowledge to assess risks, analyse project tasks & develop accurate project schedules
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Understand the requirements for managing multiple projects
Trainer Sandra Duck (Sweet TLC) has a background in sales and marketing, allied with substantial experience of the ‘not-for-profit’ sector. From the late 1980s she worked for Alexandra plc, managing a team of 40 sales and customer service staff handling client accounts totalling £20m. In May 2000 she joined the world renowned Bristol Blue Glass as General Manager where she won a national business award, presented by ex Prime Minister, Gordon Brown. From 2005 she worked part-time as a business advisor and has developed and delivered training, learning and consultancy in a freelance capacity. In 2006 she started a network in Bristol for Women in Business. She has considerable experience in helping small organisations to develop internal HR systems, networking skills and business strategies.
Tendering for Services: preparing & presenting your bid – Thursday 7th Oct (Sparkford, Yeovil)
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Understand the background to the current procurement environment
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Create partnerships and make bidding decisions
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Cost their service and prepare a strong bid
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Determine how to approach the different stages of the tendering and Local & Regional Authority processes
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Demonstrate the skills and evidence base required when presenting a bid
Winning contracts has never been easy – especially when you have to produce a first class, compelling tender document that will make your organisation stand out from its competitors. A good proposal may not necessarily win a contract – but a poor one will lose it in an instant. This course equips managers with the skills and knowledge they need to address issues vital to the process of responding to tenders and Local & Regional Public Organisation procedures for new and existing services.
Jim McNeill (Sweet TLC) has hands-on experience in the Business, Arts, Public and Voluntary Sectors. From 1999-2002, Jim was a horticultural trainer with adults with learning difficulties and mental health issues at one of Bristol’s city farms. In 2002 he was appointed Director of Volunteering Bristol (Bristol’s Volunteer Development Agency). He has a successful record of fundraising and partnership initiatives and is highly experienced at policy development and strategic planning. Jim is a CIPD qualified trainer, a member of the Institute for Learning and delivers successful training courses for the voluntary sector across the UK.
New! ‘Survival of the Fittest: creating a simple income strategy that works’ – Tuesday 12th October (Exeter)
This introductory course is aimed at frontline organizations, new to the ideas and concepts of sustainable funding (for example by relying primarily on donations and grants). With changes in the political landscape and the present financial downturn, the need to diversify your income streams to strengthen your organisation has never been higher!
The course will help you identify and develop creative opportunities for future financial sustainability and includes an easy-to-use template for you to set personal goals at the end of each topic session to develop and take back to your workplace. The course covers:
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The current funding landscape
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The benefits of developing a Fundraising Strategy
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Costing a project
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An overview of full cost recovery
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Alternatives to grant funding ~ exploring different ways to raise finance
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Corporate funding in difficult times
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Partnership working ~ the need to be pro-active
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Setting goals to take back to your workplace
Jim McNeill (Sweet TLC) has hands-on experience in the Business, Arts, Public and Voluntary Sectors. Between 1999-2002, Jim was a horticultural trainer with adults with learning difficulties and mental health issues at one of Bristol’s city farms. In 2002 he was appointed Director of Volunteering Bristol (Bristol’s Volunteer Development Agency). He has a successful record of fundraising and partnership initiatives and is highly experienced at policy development and strategic planning. Jim is a CIPD qualified trainer, a member of the Institute for Learning and delivers successful training courses for the voluntary sector across the UK
Full Cost Recovery: from theory to practice - Thursday 14th October (Newquay)
This course is designed principally for non-accountants in the Voluntary & Community Sector with limited, if any, knowledge of FCR. It will build on the successful ‘Financial Management Demystified’ course introduced by Cascade in 2008 but attendance on that course is not a prerequisite for this programme, which is intended to stand on its own. It should enable participants to grasp the underlying theory of the FCR process and apply it to their organisations in a practical way, with particular reference to the preparation of funding bids.
New! ‘Maximise your supporter base: membership management & retention’ – Tuesday 19 October (Taunton)
If you are responsible for managing group membership relationships, you will know how demanding it is to plan and implement the right communications strategies! This course is suitable for anyone who is involved with managing their own membership networks/infrastructure groups. Membership management is not just about recruiting new members – it also involves retaining the members you already have. This course will outline the steps organisations can take to stimulate and retain their current membership, whilst understanding the natural changes in any membership group. This workshop encourages delegates to debate the issues affecting their organisations. You will receive a variety of sample documents and templates that you can take away to use in your workplace.
Announcing the launch of Cascade’s NEW ‘In a Nutshell’ series of half day training events.....
**SPECIAL OFFER! BOOK ONTO BOTH THE MORNING AND THE AFTERNOON SESSIONS - AND RECEIVE A £10 DISCOUNT AND FREE LUNCH!**
September 2010:
Introduction to Board Governance for ‘not-for-private-profit’ Enterprises - Thursday 9th Sept (Puxton Park M5, junc 21)
Time: 9.30am – 12.30pm Cost: £75
The aim of this half-day workshop is to give Board Members of charities, social enterprises and other VCS groups an introduction to good governance through an overview of the topic. By the end of the workshop participants will feel confident they know what is expected of them and how they can develop their own skills, knowledge and understanding in the role in future. For new or prospective Board Members, this workshop will provide a ‘lightning tour’ of good governance and for the more experienced, a good refresher that will support improved Board performance.
Risk Management for Board Members of ‘not-for-private-profit’ Organisations - Thursday 9th Sept at Puxton Park (M5, junc 21)
Time: 1.30pm – 4.30pm Cost: £75
The aim of this half-day workshop is to give directors of social enterprises, and trustees of charities, a thorough grounding in the area of risk management, and to equip them with the understanding and tools to put a risk management policy – and processes - in place. The workshop will use a case study, based on a typical not-for-profit organization, to demonstrate some obvious and less obvious risks. For new or more experienced Board Members, this workshop will provide an introduction to risk management and the foundations needed to ensure good practice in this important area of governance.
November 2010:
Marketing Plans Made Simple: how to create a simple and useable strategy that works for you!
Date: Tuesday 16th Nov (9.30am – 12.30pm) With: Helen Dowling Cost: £75
Have you ever wanted to create a marketing plan, but been put off by the thought of a long and difficult process, resulting in a document that you just put in a drawer and allow to go dusty? Well, in this workshop, you’ll learn how to create a quick and easy marketing plan that you can actually use! We’ll be talking about why some marketing activities don’t work for some organizations and what you can do to improve your PR - as well as demonstrating how you can put together your plan in just half an hour!
Get Into Social Networking: a quick and easy way to maximise your online PR for free!
Date: Tuesday 16th Nov (1.30am – 4.30pm) With: Helen Dowling Cost: £75
The last couple of years have seen an explosion in social networking sites like Twitter and Linkedin. If you’re not sure how to use them or how they could benefit your organisation, this workshop is for you! We’ll be covering which sites are the best ones to use, how to get support for your cause from them, and how to update your profile and other information, without spending too much time doing it! This workshop is a beginner’s guide to social networking so if you’ve been putting off investigating this increasingly popular method of increasing your online presence, come along and find out more!
Let Cascade come to you in 2010!
Book us to deliver our most popular financial course ‘FINANCIAL MANAGEMENT DEMYSTIFIED’ - at a venue that suits you!
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Why this course?
‘Financial Management Demystified’ is designed to support non-accountants. This is not a technical course and does not require financial knowledge or training. Increasingly, staff are being asked to prepare and be accountable for managing budgets, with little prior training.
This course is particularly useful to those who need to understand the finances of their organisation, but feel daunted by the sheer volume of ‘financial jargon’. If you, or your staff would benefit from a clear understanding of: balance sheets, cash flow forecasts, preparing and using budgets and basic management accounts, this is the right course for you!'
Why ‘inhouse’?
· Flexibility - choose the dates which suit YOU best, and are most productive for your organization. · Maximum Impact - this course responds to needs at all levels in the organization - right up to trustee level! · Tools for financial survival! Every organisation needs good financial disciplines to protect its survival. The more staff who understand the basic systems, the better! Particularly important in lean, recessionary times. · Embed good practice - if you can identify up to 12 staff who would benefit from sharing simultaneous training, they can work together to implement new skills and good practice across your organization.
Cost advantages:
· A one day workshop, for an incredibly good value flat fee of £750. · The only additional costs: trainer travel expenses to your venue @ 25p per mile. · Economies of scale! Save the travel/accommodation costs of sending your staff to open programmes. Based on a maximum of 12 delegates, the cost is reduced to just over £60 per delegate! (Venue and refreshments to be provided by the host organization.)
How to find out more:
· Our trainer, David Hancock, is available to respond personally to enquiries and will advise on next steps. Tel: 01823-338370 · Visit our website at: www.cascadetrainingplus.co.uk for full details of our other training services
Created on August 14th 2009